Actually AOL lost a massive class action suit because of its busy signals when they moved from an hourly rate to a flat monthly rate, and then couldn't deliver.

Actually AOL lost a massive class action suit because of its busy signals when they moved from an hourly rate to a flat monthly rate, and then couldn't deliver. Does Google really have 7.5 GB set aside for every mailbox that exists? No. But people aren't being capped at 5 GB, either.