5 ms·

Adding to that, a couple of months ago they had to close the KVR, the office where you have to register yourself, your car and basically have all your contacts

by sveme 10y ago

Adding to that, a couple of months ago they had to close the KVR, the office where you have to register yourself, your car and basically have all your contacts with German bureaucracy down for a couple of days due to IT issues. As far as I know, your points 1) and 2) are the main issues. Having to work myself with software talking to Windows hardware drivers from MacOS via Parallels, I can understand the problems of this additional complexity.

mschuster91 10y ago
It's not just IT issues (the IT crashes down not that often, don't let the media fool you!). It's massive staffing issues. There are way too few people employed at the public service desks, and it's easier to hide this by blaming IT. This was the case years ago, and it still is. The lack of staff is especially a problem as the employees have to be trained in a lot of different areas of law and procedures (because the Bürgerbüros/KVR are quite generic and offer all different kinds of services), so you can't just shift employees around... and Munich has the added problem of extremely high living costs combined with extremely low, un-competitive pay.
- luca_ing 10y ago
  > It's massive staffing issues. There are way too few people employed at the public service desks, and it's easier to hide this by blaming IT. This was the case years ago, and it still is. Thank you for confirming my suspicions, fellow Munich-dweller. While the mayor's office even publicly admit that the staffing situation is atrocious, they probably can't resist to pass at least some of the blame.
  - sveme 10y ago
    There's the huge issue in Munich that the city cannot pay much more than has been agreed upon country-wide, it's all according to TVL. So in a city as expensive as Munich and with such a low unemployment rate, why would anyone start working for the city and not just choose a company? That's even more difficult for IT and other academic personnel.
    - mschuster91 10y ago
      Back in the days there was the saying that if you had a training/education that is useful in the private sector you 'd be either a moron or an hopeless idealist if you worked for the public sector - no matter if for the city, the Stadtwerke (utility company), firefighters, cops... only the cops and teachers get a "Münchenzuschlag" to compensate for higher cost of living. Then again it isn't nearly enough to fill the difference.
    - mschuster91 10y ago
      Back in the days there was the saying that if you had a training/education that is useful in the private sector you 'd be either a moron or an hopeless idealist if you worked for the public sector - no matter if for the city, the Stadtwerke (utility company), firefighters, cops... only the cops and teachers get a "Münchenzuschlag" to compensate for higher cost of living. Then again it isn't nearly enough to fill the difference.
    - luca_ing 10y ago
      You're right. But they also deliberately shrunk the staff levels a few years ago to save money.

by sveme 10y ago

mschuster91 10y ago

It's not just IT issues (the IT crashes down not that often, don't let the media fool you!). It's massive staffing issues. There are way too few people employed at the public service desks, and it's easier to hide this by blaming IT. This was the case years ago, and it still is. The lack of staff is especially a problem as the employees have to be trained in a lot of different areas of law and procedures (because the Bürgerbüros/KVR are quite generic and offer all different kinds of services), so you can't just shift employees around... and Munich has the added problem of extremely high living costs combined with extremely low, un-competitive pay.

luca_ing 10y ago
> It's massive staffing issues. There are way too few people employed at the public service desks, and it's easier to hide this by blaming IT. This was the case years ago, and it still is. Thank you for confirming my suspicions, fellow Munich-dweller. While the mayor's office even publicly admit that the staffing situation is atrocious, they probably can't resist to pass at least some of the blame.
- sveme 10y ago
  There's the huge issue in Munich that the city cannot pay much more than has been agreed upon country-wide, it's all according to TVL. So in a city as expensive as Munich and with such a low unemployment rate, why would anyone start working for the city and not just choose a company? That's even more difficult for IT and other academic personnel.
  - mschuster91 10y ago
    Back in the days there was the saying that if you had a training/education that is useful in the private sector you 'd be either a moron or an hopeless idealist if you worked for the public sector - no matter if for the city, the Stadtwerke (utility company), firefighters, cops... only the cops and teachers get a "Münchenzuschlag" to compensate for higher cost of living. Then again it isn't nearly enough to fill the difference.
  - mschuster91 10y ago
    Back in the days there was the saying that if you had a training/education that is useful in the private sector you 'd be either a moron or an hopeless idealist if you worked for the public sector - no matter if for the city, the Stadtwerke (utility company), firefighters, cops... only the cops and teachers get a "Münchenzuschlag" to compensate for higher cost of living. Then again it isn't nearly enough to fill the difference.
  - luca_ing 10y ago
    You're right. But they also deliberately shrunk the staff levels a few years ago to save money.