3 ms·
About 3 years ago, I went to the old Palo Alto store with a defective (internally-shorted/overheated) MagSafe 65W charger still under warranty from original MBP
by BrailleHunting 10y ago
About 3 years ago, I went to the old Palo Alto store with a defective (internally-shorted/overheated) MagSafe 65W charger still under warranty from original MBP purchase and a group of blueshirts tried to browbeat yours truly into purchasing a new one.. I asked for the manager whom only continued the nonsensical tirade of "take it or leave it." I went to the Stanford store, got it replaced (as they should) and reported the incident to corporate a couple days later.
Backstory: It released magic smoke and left a small scorch mark on the wood table on which it was sitting, right at the 90-degree MagSafe strain-relief which melted-burned the sheath to a brown/yellow yuck and exposed wires.