Management is often at fault for not giving engineers the resources to do their job properly. How much of the 'Improving Recovery Procedures' were already highl

Management is often at fault for not giving engineers the resources to do their job properly. How much of the 'Improving Recovery Procedures' were already highlighted but ignored? Were they pressured to deliver other features instead of bedding down some of their operations procedures? I'm not saying this is the case here but it's all too easy to blame someone for making a mistake. Even the most experienced make mistakes but reducing your MTTR is often overlooked in favour of other seemingly more pressing concerns.