"...but consider their size and scale, it's not easy to manage so many people remotely." This is very true but the title of the post is "GitLab’s Secret to Mana

"...but consider their size and scale, it's not easy to manage so many people remotely." This is very true but the title of the post is "GitLab’s Secret to Managing Employees in 160 Locations: Write Everything Down". That is the backlash, don't say you've figured out the secret then make a near catastrophic mistake.