Are you kidding? How is not ensuring your backups have EVER worked, or have even been setup, considered "bad luck", or "anything particularly more wrong". We're

Are you kidding? How is not ensuring your backups have EVER worked, or have even been setup, considered "bad luck", or "anything particularly more wrong". We're not even talking testing backups, literally if they have even been setup to run at all. The only reason this wasn't a complete meltdown, was that the tech decided he'd snapshot before he did work six hour earlier.