The root cause was a system that allowed a potentially incompetent employee to indiscriminately close bank accounts without at least a date of birth or social s

The root cause was a system that allowed a potentially incompetent employee to indiscriminately close bank accounts without at least a date of birth or social security number confirmation. It's a problem that could have been prevented with a four to eight digit input field and an if statement. The system isn't flawed only in the sense that the bank doesn't give a shit. They get to reap the returns on your capital either way.