I like the solution employed by many Grocery stores and some big box stores. lines for both solutions, whether at check out or elsewhere within the store. ther

I like the solution employed by many Grocery stores and some big box stores. lines for both solutions, whether at check out or elsewhere within the store. there is room for both because the capabilities of people varies and some do need assistance. if the unmanned position is not being used frequently or has complaints then business needs to jump on it quickly to make people understand it will work and work well but at teh same time, keep a few people to humanize the area