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> It's all there on the web, but mobile has languished I've used mint for many years but have just about given up on the web UI. At least half of the time it p
by knz 10y ago
> It's all there on the web, but mobile has languished
I've used mint for many years but have just about given up on the web UI. At least half of the time it pulls up the wrong account when I click on transactions or a chart doesn't load. The experience went downhill for me after their last major update and it's reached the point where I'm actively looking for a replacement.
I'd also argue that Intuit has focused too much on monetizing it instead of adding more value to the customer.
- shostack 10y agoYeah--it has a lot of potential, but the reality is it may never be the revenue driver they needed it to be in order to allocate more resources to improve it. Kind of a chicken and the egg problem--you can't get a better product without resources, and you need to monetize to get those resources (or at least be confident that the returns will be there down the line). So what resources you do have inevitably go towards monetization since it is a lot easier to measure impact on growth than with many product improvements.