Google does not have any engineers in the countries where are company operates or has contractors. Many people on HN are not from the US or not from locations h

Google does not have any engineers in the countries where are company operates or has contractors. Many people on HN are not from the US or not from locations having this option, so most of our judgment comes from using the online help or having a call with Amazon/Google/MS. Based on my experience, I still think Amazon wins. I bet it was really helpful for Evernote to get such a support though.