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So now broadcast TV should be our benchmark for quality customer experiences? Yeah, "the horror," I didn't switch to streaming to get the exact same problems.
by mustacheemperor 10y ago
So now broadcast TV should be our benchmark for quality customer experiences? Yeah, "the horror," I didn't switch to streaming to get the exact same problems.
I'm a long time Hulu subscriber, and when I signed up the amount of advertising in a given program was MUCH more reasonable and there were more shows available. The quality of service has actively degraded over time since I became a customer, and their solution was to offer a more expensive option that does not actually remove ads, since plenty of shows still have them. Frankly, I feel like I am entitled to some free TV at this point, for the sheer volume of advertising Hulu has gradually warmed me into thinking is reasonable to be exposed to in a 20 minute program. It shouldn't take 40 minutes to get through an episode of Daria.
That gets to a point I left out of my original post - I really wouldn't mind spending a couple more bucks if I could still watch the shows I originally signed up for, but Hulu is now removing most of the old programming I like (Daria, Chapelle's Show, etc). Their original programming is clearly not as good as they seem to think it is and three melodramatic shows about weird psychics doesn't make up for the programming I actually want to watch, which is now literally only available on DVD or on Kodi. Hollywood doesn't exist to entertain me at no cost but there's literally nothing for me to "just pay for."