4 ms·
I'm on mac too with a win7 vm, I hit upon the idea of tagging them along as far as I could when they asked me to press the windows key and I'm looking at a mac
by radiorental 10y ago
I'm on mac too with a win7 vm, I hit upon the idea of tagging them along as far as I could when they asked me to press the windows key and I'm looking at a mac keyboard.
The different shops that have called me all follow a similar set of attacks
1) windows key
2) run command to msconfig
3) browser to download payload.
I had a 'supervisor' on the line once and when they asked me to connect to the internet I'm pretty sure I heard them curse at me with incredulity as I played the 56K dialup sound.
I once got them down a conversation cul-de-sac when I asked them which they preferred - Minesweeper or Solitaire.
- karmajunkie 10y agoI usually tell them its a hyper key...
- at-fates-hands 10y ago>> I'm pretty sure I heard them curse at me with incredulity as I played the 56K dialup sound. That is some comedy GOLD right there.
- lighttower 10y agoOh do you have that recording. Awesome
- radiorental 10y agoI lost them cursing at me and I don't have the Solitaire v. Minesweeper discussion recorded but here's something similar at 11 minutes https://soundcloud.com/radiorental1/dell-support https://soundcloud.com/radiorental1/dell-support
- elsurudo 10y agoHah, this was great, listened to the whole thing. You had some nice tricks up your sleeve, laughed out loud a couple of times. Thanks! Love the response you got at the end...
- gloverkcn 10y agoAwesome! Yeah they always use the prompt to get to the admin panel with the list of errors and logs to prove there's an issue. I always act nervous. "There's a lot, Is it that bad?", and they respond with "don't worry sir, we're going to get it fixed for you".