That's exactly the sort of thing I want to do with them. I have another colleague who managed to string a guy along for nearly half an hour. Always managing t

That's exactly the sort of thing I want to do with them. I have another colleague who managed to string a guy along for nearly half an hour. Always managing to convince him that he was a noob struggling to get around. He said you've got to give those guys 10/10 for patience. Just imagine if they had real support jobs - they could probably do well at it.