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What did you do to get the message to users, and what more would you do knowing what you know now?
by brlewis 16y ago
What did you do to get the message to users, and what more would you do knowing what you know now?
- p01nd3xt3r 16y agoWe sent them an email after we pushed the change live. If I could do it over again I would send them an email a week in advance and funnel all the complaints to our support team. The biggest mistake was having nowhere for them to complain because then they took to fb, twitter etc...