I think posterous are really good at communicating with users. A few times I wanted to switch to wordpress due to some missing feature or the other, but then wh

I think posterous are really good at communicating with users. A few times I wanted to switch to wordpress due to some missing feature or the other, but then when I said my complaint on twitter I'd get a message with some time line and it would keep me happy...for a while. WakeMate are pretty bad at communicating and if I were them I'd hire someone whose job was really only to communicate. Apple are pretty good at communicating nowadays and if you are doing well on their platform. Microsoft is really good at communicating with developers. All their dev team are on twitter and blogging and you can reach them by email, and there are docs about everything, etc. Google is terrible at communicating. Do they even communicate? They just never reply. Facebook has the same problem. Don't reply. Probably too many users.