3 ms·
No replacements unless its under warranty It seems that this isn't entirely the case. From TFA: "if your product was under warranty as of November 16, 2016, yo
by manarth 10y ago
No replacements unless its under warranty
It seems that this isn't entirely the case.
From TFA: "if your product was under warranty as of November 16, 2016, you are still eligible to replace your products", and "Cisco is offering to provide replacement products…even if they have not failed".
Without more information, I wouldn't like to speculate on the cutoff date of November 16, 2016, but so far it doesn't sound too unreasonable. We don't really know the scope of the failure, nor relevant batch numbers, etc, so I'd give them the benefit of the doubt, until clearer details emerge.
- adrr 10y agoI think i am going crazy. Swear it said a valid service contract would be required for replacement if it failed outside the warranty.