"I'd like to understand this better. This article[1] suggests that if you're being stiffed on tips, it's the restaurant, and not GrubHub doing that." I read bo

"I'd like to understand this better. This article[1] suggests that if you're being stiffed on tips, it's the restaurant, and not GrubHub doing that." I read both your links. 1.) The restaurant had nothing to do with the tip at all. The customer pays grubhub the money for the food and (most of the time) my tip. Grubhub paid the restaurant directly, any time I made more then my hourly rate in tips the tips showed up on my check from grubhub. I am sure grubhub works differently in different cities. I am merely relaying my experience working for them for over a year. 2) They can claim the tips go directly to the driver, the tips indeed go directly towards the driver's hourly rate so grubhub doesn't have to pay them themselves. That is how it is in their minds. This can be open to interpretation, just merely giving people the information they should have had from the get go.