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Time Warner blatantly tried to rip me off and, then stole my money when I signed up for Earthlink. First they put charges for channels and shows I never purcha
by dsmithatx 10y ago
Time Warner blatantly tried to rip me off and, then stole my money when I signed up for Earthlink.
First they put charges for channels and shows I never purchased over a 3 month period adding up to $900. I tried to fight it and they wouldn't remove the charges. I cancelled my service and found Earthlink.
I gave Earthlink a little over $100 to hook up a cable modem to my house. 12 hours later it was disconnected and I was told I owed Time Warner $900. They never told me when I signed up that the line would be owned by TWC or that I owed money.
They kept my $100 so, I called AT&T which was the only other option. AT&T lied to me and told me I was getting fiber at 25Mb/sec. When the installer showed up with twisted pair I asked, this is DSL isn't it? He told me yes it was DSL and I'd only get 17Mb/sec. I just tested it on Fast.com and I get 12Mb/sec. Oh well, this is the only choice I have left for working at home at this point.