We were recently converted from Time Warner to Spectrum. It was all handled over the phone, and at no point did the customer service rep mention anything about

We were recently converted from Time Warner to Spectrum. It was all handled over the phone, and at no point did the customer service rep mention anything about my docsis 2.0 modem not supporting the "up to 60Mbit" they were advertising. Since this was my own modem, I won't fault them too much, but they really should make sure their customers have the correct equipment to take advantage of the service they're buying. Luckily, Spectrum does not seem to be charging for modem lease like TWC did, so I drove up to the local office and picked up a docsis 3.0 modem. My speed jumped from 35Mbit to 75Mbit afterwards (I was previously on 15mbit with TWC for $5 more per month).