I'm not saying that you should care about the person (that's another discussion entirely). I'm saying they if they don't care (which they probably don't), or do

I'm not saying that you should care about the person (that's another discussion entirely). I'm saying they if they don't care (which they probably don't), or don't understand all the extras that you're throwing out (which they probably don't), then you're wasting your time. Just sternly ask for a supervisor.