4 ms·

I am a manager at a small architecture firm and Windows 10 has brought nothing but woe to my office. We have spent dozens of hours and thousands of dollars trou

I am a manager at a small architecture firm and Windows 10 has brought nothing but woe to my office. We have spent dozens of hours and thousands of dollars troubleshooting and fixing problems (many of which remain unresolved) that occurred as a result of this draconian forced upgrade (and updates that followed). So what if we got the upgrade for free. I've paid for it many times over in labor!

diminoten 10y ago
When I hear complaints like this, basically any complaint about a major technology in use around the world, I am always baffled that the people who have trouble end up blaming the technology, rather than their policies and implementation. This technology works (almost) flawlessly for hundreds of thousands of people and organizations, the idea that the issues you're experiencing are legitimately the fault of the technology feels... unlikely. I get that the best technology adapts perfectly to your individual needs, but the idea that you don't have to change a single thing about your business to use a technology just feels, on its face, absurd.
- deleted 10y ago
  [deleted]
rjbwork 10y ago
In light of so many hundreds of millions of people still using 7, how was it forced?
- sounds 10y ago
  http://www.pcworld.com/article/3088755/windows/a-lawsuit-over-an-unwanted-windows-10-upgrade-just-cost-microsoft-10000.html http://www.pcworld.com/article/3088755/windows/a-lawsuit-ove... https://www.extremetech.com/computing/232599-microsoft-slapped-with-class-action-lawsuits-over-windows-10-upgrade-practices https://www.extremetech.com/computing/232599-microsoft-slapp... https://www.cnet.com/news/microsoft-pays-woman-10000-over-forced-windows-10-install/ https://www.cnet.com/news/microsoft-pays-woman-10000-over-fo... http://lmgtfy.com/?q=windows+10+forced+upgrade http://lmgtfy.com/?q=windows+10+forced+upgrade
  - rjbwork 10y ago
    Yeah, it was aggressive, but it wasn't forced. Non-technical users do stuff they don't want to to their computers all the time. The X button as an agree thing goes a bit too far though, i think. Either way, I love my win 10. shrug
nu5500 10y ago
How was this upgrade forced on you? I use several machines that are still happily running Win7 and 8.
- goda90 10y ago
  Upgrades occurred without user approval. If you have to do something extra to stop it from happening then it is forced.
- danudey 10y ago
  They had a dialog saying "Hey, do you want to upgrade?" and if you closed it or said no it would leave you alone for a bit. Then it would pop up and say "Hey, do you want to upgrade?" and if you said no it would leave you alone but if you closed it it would assume you were okay with it. I know a lot of people who woke up one morning and their computer was running Windows 10 without their approval, despite having said 'no' to previous questions.
  - nu5500 10y ago
    Right, I am not saying that these dialogs did not exist, were not terrible, and some people did not take the time to read them and inadvertently scheduled an update... However, I am interested in how this happened to an entire business and they did not simply roll back the upgrade? Instead, they chose spend thousands of dollars trying to work around software issues for apparently no gained benefits.
  - acomjean 10y ago
    That happened to my coworker. All of a sudden windows 10. There was a way to revert it to the older version, but it took some time.
sounds 10y ago
That's a useful data point.
eumoria 10y ago
Every time I hear about updates being "forced," yes, Microsoft did some shady things to trick non-tech people into the upgrade which I agree is shady. However any competent IT manager would know how to stop that from happening. Even a cursory google search shows you how to remove the windows update that starts the upgrade. Also all computers on a network domain will not auto update. Each time I read of an IT manager who says he/she was "tricked" into upgrading all I read is "Incompetent IT Manager Makes Massive Mistake" EDIT: I should probably reference the single small command that stops the bugging notifications and upgrade. Open admin level command line: wusa /uninstall /KB:3035583
- Retr0spectrum 10y ago
  Clearly something has gone very wrong when an IT manager allowing a software update is considered to be making a "Massive Mistake".
  - shubb 10y ago
    Not trusting vendors is part of the job. IT departments will typically turn off automatic updates from vendors, and instead role them out in an automated way that they control. If they are too slow in doing that, then they are doing it wrong sure. But Microsoft updates do brick computers, undo obscure enterprisy settings, or role out unevenly across your estate so people are on different versions. You want to see if that happens to someone else before you roll out. This is even more true with windows based servers, where you'd probably want to switch in an alternative or do everything at 3am on Saturday morning.
    - Terr_ 10y ago
      > Not trusting vendors is part of the job. But at the same time, for an OS company being trustworthy is part of their job.
  - eumoria 10y ago
    I do agree with this... Microsoft handled this terribly and the opt-out should have been obvious and permanent.
dcdevito 10y ago
No offense mate, but if you're a manager at an architecture firm and you struggle with Windows upgrades and configuring the updates then perhaps you should find another profession, or hire better help. This stuff isn't rocket science.
- computerex 10y ago
  Maybe he means civil architecture. Did you consider that, HMMM?
scholia 10y ago
What are you running: Windows Home with no AD?

diminoten 10y ago

When I hear complaints like this, basically any complaint about a major technology in use around the world, I am always baffled that the people who have trouble end up blaming the technology, rather than their policies and implementation. This technology works (almost) flawlessly for hundreds of thousands of people and organizations, the idea that the issues you're experiencing are legitimately the fault of the technology feels... unlikely. I get that the best technology adapts perfectly to your individual needs, but the idea that you don't have to change a single thing about your business to use a technology just feels, on its face, absurd.

deleted 10y ago
[deleted]

rjbwork 10y ago

In light of so many hundreds of millions of people still using 7, how was it forced?

sounds 10y ago
http://www.pcworld.com/article/3088755/windows/a-lawsuit-over-an-unwanted-windows-10-upgrade-just-cost-microsoft-10000.html http://www.pcworld.com/article/3088755/windows/a-lawsuit-ove... https://www.extremetech.com/computing/232599-microsoft-slapped-with-class-action-lawsuits-over-windows-10-upgrade-practices https://www.extremetech.com/computing/232599-microsoft-slapp... https://www.cnet.com/news/microsoft-pays-woman-10000-over-forced-windows-10-install/ https://www.cnet.com/news/microsoft-pays-woman-10000-over-fo... http://lmgtfy.com/?q=windows+10+forced+upgrade http://lmgtfy.com/?q=windows+10+forced+upgrade
- rjbwork 10y ago
  Yeah, it was aggressive, but it wasn't forced. Non-technical users do stuff they don't want to to their computers all the time. The X button as an agree thing goes a bit too far though, i think. Either way, I love my win 10. shrug

nu5500 10y ago

How was this upgrade forced on you? I use several machines that are still happily running Win7 and 8.

goda90 10y ago
Upgrades occurred without user approval. If you have to do something extra to stop it from happening then it is forced.
danudey 10y ago
They had a dialog saying "Hey, do you want to upgrade?" and if you closed it or said no it would leave you alone for a bit. Then it would pop up and say "Hey, do you want to upgrade?" and if you said no it would leave you alone but if you closed it it would assume you were okay with it. I know a lot of people who woke up one morning and their computer was running Windows 10 without their approval, despite having said 'no' to previous questions.
- nu5500 10y ago
  Right, I am not saying that these dialogs did not exist, were not terrible, and some people did not take the time to read them and inadvertently scheduled an update... However, I am interested in how this happened to an entire business and they did not simply roll back the upgrade? Instead, they chose spend thousands of dollars trying to work around software issues for apparently no gained benefits.
- acomjean 10y ago
  That happened to my coworker. All of a sudden windows 10. There was a way to revert it to the older version, but it took some time.

sounds 10y ago

That's a useful data point.

eumoria 10y ago

Every time I hear about updates being "forced," yes, Microsoft did some shady things to trick non-tech people into the upgrade which I agree is shady. However any competent IT manager would know how to stop that from happening. Even a cursory google search shows you how to remove the windows update that starts the upgrade. Also all computers on a network domain will not auto update. Each time I read of an IT manager who says he/she was "tricked" into upgrading all I read is "Incompetent IT Manager Makes Massive Mistake" EDIT: I should probably reference the single small command that stops the bugging notifications and upgrade. Open admin level command line: wusa /uninstall /KB:3035583

Retr0spectrum 10y ago
Clearly something has gone very wrong when an IT manager allowing a software update is considered to be making a "Massive Mistake".
- shubb 10y ago
  Not trusting vendors is part of the job. IT departments will typically turn off automatic updates from vendors, and instead role them out in an automated way that they control. If they are too slow in doing that, then they are doing it wrong sure. But Microsoft updates do brick computers, undo obscure enterprisy settings, or role out unevenly across your estate so people are on different versions. You want to see if that happens to someone else before you roll out. This is even more true with windows based servers, where you'd probably want to switch in an alternative or do everything at 3am on Saturday morning.
  - Terr_ 10y ago
    > Not trusting vendors is part of the job. But at the same time, for an OS company being trustworthy is part of their job.
- eumoria 10y ago
  I do agree with this... Microsoft handled this terribly and the opt-out should have been obvious and permanent.

dcdevito 10y ago

No offense mate, but if you're a manager at an architecture firm and you struggle with Windows upgrades and configuring the updates then perhaps you should find another profession, or hire better help. This stuff isn't rocket science.

computerex 10y ago
Maybe he means civil architecture. Did you consider that, HMMM?

scholia 10y ago

What are you running: Windows Home with no AD?