3 ms·Allison Smith: What your company IVR says about your competency4 points by kimi 10y agosgwealti 10y agoThis article uses the acronym IVR without defining it.kimi 10y agoAn IVR is an Interactive Voice Response - the "press 1 for..." choices you get when calling a company PBX. Allison is an international talent for IVR voices, being the voice in Asterisk.