Which is what we did, obviously and nobody is allowed to run anything manually while SSHing to production. But there was a tremendous organic resistance to tha

Which is what we did, obviously and nobody is allowed to run anything manually while SSHing to production. But there was a tremendous organic resistance to that from the very same "culture of excellence in engineering". "How can we be sure it works if it's automated?" "It's safer to manually review the log" "How can you automate something like email tests are or web tests?" "It's no worth automating this procedure, we only release this app once a year, and it only takes 5 hours". Expect to hear these kind of claims when engineers have got the equality "menial work == diligence == excellence" pummeled into them for generations.