There are two types of web application providers. Those who have already had database mishaps causing data loss, and those that WILL. No matter how good, or ou

There are two types of web application providers. Those who have already had database mishaps causing data loss, and those that WILL. No matter how good, or our how large and 'professional' the company is, mistakes can happen. Being open about it inspires confidence that they will improve in the future, instead of being quiet and having repeat incidents.