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IMO the idea of secrecy equating to professionalism is _the_ problem with many things. "Information wants to be free." It's also more personable, especially to
by mastre_ 10y ago
IMO the idea of secrecy equating to professionalism is _the_ problem with many things. "Information wants to be free." It's also more personable, especially to those who use their product - to me, it shows they're on top of it, they care and are taking responsibility. Gives you a sense like you're part of the team (or they part of yours).
- scaryclam 10y agoKeeping names out of incident reports isn't about secrecy. There's nothing stopping the folks at Gitlab posting up a retrospective blog post. Incident reports are formal documents published to let users and customers know what's going on. The names can come later, if all parties are OK with it.
- yuhong 10y agoAnd they initially put in only initials and the developer posted in this thread only after it was published.