I've experienced a lower level of this too. They want a quote even though the price is right there on the website. They ask for the "sales team" (uh, hi). After

I've experienced a lower level of this too. They want a quote even though the price is right there on the website. They ask for the "sales team" (uh, hi). After weeks of silence, they send you a purchase order, want an invoice, don't pay their invoice for a month, and finally pay by international wire transfer or once even by mailing a cheque! Sometimes they can't buy it themselves and have to ask their preferred reseller to set up a reseller agreement with my company which is "just buy it like any other customer". I can understand big companies need a formal process though to protect themselves from potentially expensive mistakes when they have so many employees and are such an big mark for con-men.