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It does. But a software company of 1 will always make you the technical support person, unless you just don't want to give support.
by jetti 10y ago
It does. But a software company of 1 will always make you the technical support person, unless you just don't want to give support.
- chuhnk 10y agoEchoing tonyedgecombe, I'm not interested in the support model. I've spent a number of years as a sysadmin and developer on call, it's not the most enjoyable part of the job. Appreciate the comment though.
- jsegura 10y agoI know that pain very well, but for me it's difficult to think in a dual licensing model without providing support. How it will look like?
- tonyedgecombe 10y agoThere is a difference between providing support for something you sell and making it the whole of your business. I've been running an isv for years and support rarely takes more than 30 minutes in a day.