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> The incentive structure at a dealer service department is the exact opposite of favorable to the customer. As is at the doctors. A doctor should be paid for
by jhoechtl 10y ago
> The incentive structure at a dealer service department is the exact opposite of favorable to the customer.
As is at the doctors. A doctor should be paid for not seeing you.
- mulmen 10y agoHah, never really thought of it that way. That doesn't seem quite right though, do you mean a doctor should be paid for you not needing to be seen?
- jhoechtl 10y agoThat's it. Because you are healthy. That would change our whole medical system from fixing sympthoms to preventive healthcare
- julian_t 10y agoExactly. I had back trouble, and visited a couple of therapists over the years who would massage and manipulate. I eventually realized that I was an income stream to them, and that I'd keep going back every time I had trouble. Then I found a physio (= physical therapist) who treated it but also gave me an explanation for what was wrong, an exercise regime, and told me that, in the nicest possible sense, she hoped never to see me again.
- overcast 10y agoWell to be fair, a massage just feels good, I'd be going regardless of problems :)