3 ms·
I own a Lexus and Tesla and while nothing has been bad with Lexus service, my experience has been better customer service from Tesla (more friendly, better loan
by Lightbody 10y ago
I own a Lexus and Tesla and while nothing has been bad with Lexus service, my experience has been better customer service from Tesla (more friendly, better loaners, more flexible scheduling, etc).
Now, on the other hand: my Lexus has had a lot fewer issues.
- base698 10y agoPeople are finally starting to see that, "an electric car has fewer parts so is more reliable." Is but marketing speak. Even if it's less parts it's still got plenty enough to cause a plethora of technical issues.
- intrasight 10y agoTrue, but internal combustion engines have had decades to be refined. Another few years of refinement of electric vehicles will, I think, tilt the reliability balance.
- Lightbody 10y agoActually, as an owner of both I tend to agree the core _is_ more reliable. With the exception of a minor drivetrain issue (which took a couple hours to fix), all the issues I've had have been fit and finish issues, such as squeaks and groans, which can happen regardless of whether it's electric or ICE. Tesla has also fixed almost all of them, the latest round of fixes coming 3.5 years later and all part of free warranty work. Compared to the ICE cars I've owned, which have had all sorts of issues with the fuel injector, transmission, carburetor, etc.
- GreenPlastic 10y agoOwned BMWs and Infinitis before and Tesla Service is way better.