I've had quality issues but every time I was sent a replacement promptly. I get the devices via my employers wellness plan so I'm not sure if that is some trigg

I've had quality issues but every time I was sent a replacement promptly. I get the devices via my employers wellness plan so I'm not sure if that is some trigger for their support team or not. I'm a firm believer that the charge hr had a major software flaw that caused it's battery life to halve but Fitbit will never admit it. After a certain firmware version the battery life was terrible. The fitbit support forums show the same trend.