Yup. I've owned quite a few of their devices, and every one of them died within 3 years. Previously, though, they were pretty good about replacing them even i

Yup. I've owned quite a few of their devices, and every one of them died within 3 years. Previously, though, they were pretty good about replacing them even if they were out of warranty. I often eventually upgraded to the newest, knowing that I didn't really have to worry about the hardware, as they had great customer service. Last time I had one die (it literally fell apart, the glue letting go) they told me that they have changed this policy and are no longer doing that. I now wear a Withings activity tracker watch. I haven't had it long enough to know how long it'll last, but I know one thing: When the band broke, I was able to buy an after-market replacement cheap and put it on myself. This was not possible on most Fitbit devices.