4 ms·
We had similar issues with my wife's charge. To Fitbit's credit, they were happy to send out multiple replacements, but my wife got tired of it and stopped usi
by moonka 10y ago
We had similar issues with my wife's charge. To Fitbit's credit, they were happy to send out multiple replacements, but my wife got tired of it and stopped using it after the 3rd replacement starting showing the same issue. By contrast, I have an old Fitbit One which still works well after all these years, but it's just a simple pod as opposed to a wrist band.
- ben_jones 10y agoCouldn't such a lenient return policy signal that these devices really are being marked up a ridiculous amount? I.e. $10 devices going somewhat unfairly for > $100 as mentioned above?
- reitanqild 10y agoCould also just be that they care about their customers or at least their reputation even if they failed to create the product they wanted to create in the first place.