I've had restaurants ask me exactly that, after asking whether I was happy, and no, I wasn't pissed. I like the restaurants in question. Heck, I've had my denti

I've had restaurants ask me exactly that, after asking whether I was happy, and no, I wasn't pissed. I like the restaurants in question. Heck, I've had my dentist send me an email asking me to rate them. When you live in a world where reviews can make or break your business, of course you're going to do whatever is possible to encourage good reviews. There's too much riding on it, and too many jerks out there that will rate you 3 stars or less because you weren't exactly right for their needs (or tastes in the case of a restaurant). Because people are going to just not go to a restaurant that rates a 3 star average, and they mostly won't download an app with a 3 star average. A little bit of reality here: You can't always make everyone happy. You just can't. And because people who are unhappy are something like 7x more likely to leave a bad review than people who are happy, you pretty much have to encourage people who are happy to leave reviews. In other words you have to game the system just to have an accurate review profile. EVERYONE games the system, even if you don't realize that. Asking for a "fake rating" and then sending them to make the real rating is the obvious way to game the system, and it clearly troubles some people. A far more subtle approach is to just wait for someone to use your app several times over a week and then ask them to rate it. Anyone who's using it that much probably likes it. Halfway in between could be the app that asks you if you're having any problems before asking you to rate it. But really it's just a matter of degree, and it's life in the app ecosystem, and even in restaurants and other domains today. Railing against it is like railing against the tide.