3 ms·

So the solution is for everyone to hire decades-trained staff?

• tluyben2 10y ago
  No, I did not say that. I said that there are plenty of cases in which those less intuitive interfaces + a bit of training pays off. I even added an example where we built intuitive web interfaces on top of DOS/terminal programs to make them more accessible for 'new people'. Nothing wrong with it, just wanted to provide a case (mentioned by the parent) where a company makes significant profits because of a faster workflow with a hard to use (for beginners) interface. My local (tiny) bank went from TUI->GUI->TUI because the, again decade long employees who train their colleagues and follow ups, found it awfully inefficient with all the wizards and forms spread out over multiple pages and design elements where more option buttons could have been. It's not a contest either; for most cases a carefully crafted GUI works better; in some cases, a TUI or very dense (considered ugly) GUI works better. I miss the Expert Mode button in web applications.
• zhte415 10y ago
  Hiring decades-trained staff is often a good idea.