It actually isn't that bad on the budget. We don't have the same day service (I think its 24 - 48 hour response time). It sure beats the heck out of waiting f

It actually isn't that bad on the budget. We don't have the same day service (I think its 24 - 48 hour response time). It sure beats the heck out of waiting for the disaster as the thing is pretty proactive. Much, much cheaper than service and support from Oracle, and Oracle doesn't visit or monitor the machine.