I'm afraid this won't help anyone in the U.S., but it will suggest what we in the U.S. could learn from Mexico. I live part time in Mexico. I had a problem wi

I'm afraid this won't help anyone in the U.S., but it will suggest what we in the U.S. could learn from Mexico. I live part time in Mexico. I had a problem with Telmex (the phone company). Five times the said they would come and fix the problem, but they never showed. I walked down the street to the Profeco office, signed in, and in half an hour someone from Profeco was on the phone with Telmex laying down the law. Profeco carries the legal force of Mexico's federal government. The next morning at 9:00 A.M. Telmex was at my door and didn't leave until the problem was fixed. Some might think that the U.S. has all the answers, but we don't. I wish we had something like this in the U.S.