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I stop doing business with the companies, and avoid them permanently. Residential Cable and Fiber Optic utility companies are companies I refuse to do business
by sslHell 10y ago
I stop doing business with the companies, and avoid them permanently.
Residential Cable and Fiber Optic utility companies are companies I refuse to do business with.
Their employees hate their jobs, and I hate the prices the companies charge.
Realizing that there is likely a balance to draw between pricing and employee compensation, I don't fault the employees at all, for despising the living they must earn to put a roof over their heads. I also realize that running an infrastructure project like a fiber optic plant [0,1] is no small challenge.
Nonetheless, I really do not benefit from the service, considering what I get for the chunk bitten from my wallet on a monthly recurring basis. To compound this, having to negotiate with unhappy people, clamoring for a drop of power taken from my life and added to theirs, when something doesn't go perfectly, really leaves me dissatisfied enough, to never go back.
Paying an ISP money (my own money), I'd rate as a task about as enjoyable as maintaining SSL certificates.
[0] https://en.wikipedia.org/wiki/Outside_plant https://en.wikipedia.org/wiki/Outside_plant
[1] https://en.wikipedia.org/wiki/Inside_plant https://en.wikipedia.org/wiki/Inside_plant