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Which is why I don't understand why Uber & Lyft bother with stars. Why not just thumbs up/down instead?
by autarch 10y ago
Which is why I don't understand why Uber & Lyft bother with stars. Why not just thumbs up/down instead?
- Groxx 10y agoPeople seem to understand stars roughly as well as thumbs up / down (except for some people who review "best ever. 1 star." which does happen). But if you drop it to up/down you lose any signal in the 3-5 stars range, which make up a ton of review rankings.