I too was going to jump in to rant that she misused the concept "utility", but since this is HN not /., I decided to read the article. Her point is that it may

I too was going to jump in to rant that she misused the concept "utility", but since this is HN not /., I decided to read the article. Her point is that it may not be a utility in the hole in the street kind, but people are using it as such. She believes that the breaches in trust and privacy and trust are going to engender heavy handed regulation to the determent of everyone. She may have a point. It's not just a privacy issue, but an abuse of expectations.