> To people like her, technicians are a necessary annoyance. She'd be quite happy to ignore them all, joke about them behind their backs and snigger at them to

> To people like her, technicians are a necessary annoyance. She'd be quite happy to ignore them all, joke about them behind their backs and snigger at them to their faces, but she knows that when she can't display her PowerPoint on the IWB she'll need a technician, and so she maintains a facade of politeness around them, while inwardly dismissing them as too geeky to interact with. > I've heard this sentence so many times now from students and staff, that I have a stock reaction. Normally I pull out my mobile phone and pretend to tap in a few numbers. Holding the handset to my ear I say: 'Yes, give me the office of the President of the United States.... NO, I WILL NOT HOLD. This is an emergency.... Hello, Mister President, I'm afraid I have some bad news. I've just been informed that The Internet is not working.' Yes, it's a mystery how anyone could form the preconception that computer geeks don't socialize well.