This is actually the gap Rackspace is rebranding themselves to fill. They're now trying to sell their "fanatical support" brand, for whatever it's worth anymore

This is actually the gap Rackspace is rebranding themselves to fill. They're now trying to sell their "fanatical support" brand, for whatever it's worth anymore, as expert guidance on top of AWS (and Azure). I think it was a pretty savvy move for them. I'm an ex-Racker.