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Both Dell and Lenovo's websites are awful. They try so hard to segment the market that they make it almost impossible to shop their products. I want to buy but

by guelo 10y ago

Both Dell and Lenovo's websites are awful. They try so hard to segment the market that they make it almost impossible to shop their products. I want to buy but I can't figure out what they are selling.

astrodust 10y ago
Dell's laptop picker is bad enough. Try their enterprise server configuration tool and you'll want to burn down their headquarters and steal their red stapler.
edblarney 10y ago
"They try so hard to segment the market that they make it almost impossible to shop their products. I want to buy but I can't figure out what they are selling." Bravo! This is it. So many manufacturers of so many things screw this up so bad. I call it 'Sony-itis'. They have massive segmentation, within that, so many variations, it's crazy. I think it's an issue of culture: unless the change comes from the top, it will never happen. All the MBA's in the world could not convince them to change, operationally. I worked for a 'major' handset manufacturer that just made new products willy nilly. There was hardly any rhyme or reason. They don't exist anymore, or rather, barely do.
- Ezhik 10y ago
  So, Nokia or Motorola?
- bhauer 10y ago
  Yes. The whole "Are you looking for a business computer or a consumer computer" initial decision point is one of the most offensive aspects of the Dell site.
guitarbill 10y ago
I'm guessing it's because for both of them, the amount of sales though their website is tiny. The vast majority is probably though other resellers/retailers for consumers, and sales people for enterprise. But regardless, it's a missed opportunity and a self-fulfilling thing.
TheRealDunkirk 10y ago
When I bought my first MacBook, I tried piecing together something from Dell's site that would be equivalent. (15", nice screen, SSD, good graphics, etc.) It took me about an hour of flipping through pages and trying to configure various models before I ever got close. And, lo and behold, there was only $300 difference between the "comparable" Dell and the MBP I would up buying. $300 for OS X? Yes please. It was clear to me then that Apple's simplified lineup was a major selling point advantage in the consumer market.

by guelo 10y ago

astrodust 10y ago

Dell's laptop picker is bad enough. Try their enterprise server configuration tool and you'll want to burn down their headquarters and steal their red stapler.

edblarney 10y ago

"They try so hard to segment the market that they make it almost impossible to shop their products. I want to buy but I can't figure out what they are selling." Bravo! This is it. So many manufacturers of so many things screw this up so bad. I call it 'Sony-itis'. They have massive segmentation, within that, so many variations, it's crazy. I think it's an issue of culture: unless the change comes from the top, it will never happen. All the MBA's in the world could not convince them to change, operationally. I worked for a 'major' handset manufacturer that just made new products willy nilly. There was hardly any rhyme or reason. They don't exist anymore, or rather, barely do.

Ezhik 10y ago
So, Nokia or Motorola?
bhauer 10y ago
Yes. The whole "Are you looking for a business computer or a consumer computer" initial decision point is one of the most offensive aspects of the Dell site.

guitarbill 10y ago

I'm guessing it's because for both of them, the amount of sales though their website is tiny. The vast majority is probably though other resellers/retailers for consumers, and sales people for enterprise. But regardless, it's a missed opportunity and a self-fulfilling thing.

TheRealDunkirk 10y ago

When I bought my first MacBook, I tried piecing together something from Dell's site that would be equivalent. (15", nice screen, SSD, good graphics, etc.) It took me about an hour of flipping through pages and trying to configure various models before I ever got close. And, lo and behold, there was only $300 difference between the "comparable" Dell and the MBP I would up buying. $300 for OS X? Yes please. It was clear to me then that Apple's simplified lineup was a major selling point advantage in the consumer market.