While this sounds interesting, unless there is: - a user friendly support/bug reporting channel - some sort of promise that actual found bugs will be resolved

While this sounds interesting, unless there is: - a user friendly support/bug reporting channel - some sort of promise that actual found bugs will be resolved with a higher priority - sane configurations + nice themes out of the box Unless all of those are offered, I don't see any draw to buying this. The way I see it, this is something only early adopters would get. There's no guarantee that things will work smoothly out of the box. If I'm going to be paying for a KDE branded device, then I'd need to be convinced that the experience would be better than buying a nice, "Linux compatible" (per reviews, whatever) notebook and just installing Neon on it myself. This is what Apple and Microsoft (with their Surface line) do and while neither are perfect, everyone I know feels safer buying those brands. And in the end, that's the biggest driving force in decision making for normal consumers.