I hear you. I've had those experiences. I put in minimal usage analytics on my backend, and the users that are the harshest with reviews are my biggest users. I

I hear you. I've had those experiences. I put in minimal usage analytics on my backend, and the users that are the harshest with reviews are my biggest users. It's all worthwhile when you get the occasional email from someone that your app has helped them immensely with a task. I make utility apps for some side income and one of the strangest reviews I received was a 1 star -- "cannot beat level 6. Paywall. Deleted." The moron somehow reviewed the wrong app, from some game. Apple however is pretty good at responding to review removal requests.