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The advantage of a feedback form is that the developer can come back to you with suggestions, ask you for details to reproduce a bug, etc. If you just go to the
by solarexplorer 10y ago
The advantage of a feedback form is that the developer can come back to you with suggestions, ask you for details to reproduce a bug, etc. If you just go to the App Store and leave a (negative) review, there is no way for the developer to contact you. Hence the dialog/feedback form pattern.
Allowing developers to respond to reviews on the App Store will help with this problem.
- NTripleOne 10y agoI'd wager it probably won't help at all. Developers have been able to reply to reviews on the play store since 2013 - yet applications are still rife with this kinda shit, and not just the older ones that haven't been updated since.
- thecatspaw 10y agobut what if I dont want to give any feedback at all? When I am using an app, I only want to use the app, not rate it, and not giving feedback.