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Some people here would probably call that a "dark pattern" (I of course don't). Because, you know, it's soliciting for positive reviews from a preselected set

Some people here would probably call that a "dark pattern" (I of course don't). Because, you know, it's soliciting for positive reviews from a preselected set of users.

leviathan 10y ago
As far as I've seen, happy user have little incentive to go and leave a good review. But the users who have had some annoyances with the app are definitely going to take it to the reviews. This leaves you with negatively biased reviews a lot of the time.
bookmarkacc 10y ago
Not a dark pattern at all. There are no interface tricks
- NTripleOne 10y ago
  Yeah - however, the whole "do you like our app? yes/no" thing, where yes takes you to the store for review and no takes you to a feedback form (that probably doesn't even post)? Definitely a dark pattern.
  - solarexplorer 10y ago
    The advantage of a feedback form is that the developer can come back to you with suggestions, ask you for details to reproduce a bug, etc. If you just go to the App Store and leave a (negative) review, there is no way for the developer to contact you. Hence the dialog/feedback form pattern. Allowing developers to respond to reviews on the App Store will help with this problem.
    - NTripleOne 10y ago
      I'd wager it probably won't help at all. Developers have been able to reply to reviews on the play store since 2013 - yet applications are still rife with this kinda shit, and not just the older ones that haven't been updated since.
    - thecatspaw 10y ago
      but what if I dont want to give any feedback at all? When I am using an app, I only want to use the app, not rate it, and not giving feedback.
jrockway 10y ago
Yeah. I wish Apple implemented that star-before-redirection thing and captured the rating. Then if you liked the app, your fake 5 star review would help them without having to actually write a review, AND you'd be getting honest feedback from everyone, not just a filtered subset. I don't know why people write AppStore reviews though. If I like an app, I'll go on my computer and tell people via social networking. Typing out a credible-sounding review on my phone sounds like work, not fun.
- jayrhynas 10y ago
  That's actually coming with this update too. It looks like this [1] > Using the SKStoreReviewController API, you can ask users to rate or review your app while they're using it, without sending them to the App Store. [1]: https://twitter.com/iCalvin/status/823977790382993409/photo/1 https://twitter.com/iCalvin/status/823977790382993409/photo/...

Some people here would probably call that a "dark pattern" (I of course don't). Because, you know, it's soliciting for positive reviews from a preselected set of users.

leviathan 10y ago

As far as I've seen, happy user have little incentive to go and leave a good review. But the users who have had some annoyances with the app are definitely going to take it to the reviews. This leaves you with negatively biased reviews a lot of the time.

bookmarkacc 10y ago

Not a dark pattern at all. There are no interface tricks

NTripleOne 10y ago
Yeah - however, the whole "do you like our app? yes/no" thing, where yes takes you to the store for review and no takes you to a feedback form (that probably doesn't even post)? Definitely a dark pattern.
- solarexplorer 10y ago
  The advantage of a feedback form is that the developer can come back to you with suggestions, ask you for details to reproduce a bug, etc. If you just go to the App Store and leave a (negative) review, there is no way for the developer to contact you. Hence the dialog/feedback form pattern. Allowing developers to respond to reviews on the App Store will help with this problem.
  - NTripleOne 10y ago
    I'd wager it probably won't help at all. Developers have been able to reply to reviews on the play store since 2013 - yet applications are still rife with this kinda shit, and not just the older ones that haven't been updated since.
  - thecatspaw 10y ago
    but what if I dont want to give any feedback at all? When I am using an app, I only want to use the app, not rate it, and not giving feedback.

jrockway 10y ago

Yeah. I wish Apple implemented that star-before-redirection thing and captured the rating. Then if you liked the app, your fake 5 star review would help them without having to actually write a review, AND you'd be getting honest feedback from everyone, not just a filtered subset. I don't know why people write AppStore reviews though. If I like an app, I'll go on my computer and tell people via social networking. Typing out a credible-sounding review on my phone sounds like work, not fun.

jayrhynas 10y ago
That's actually coming with this update too. It looks like this [1] > Using the SKStoreReviewController API, you can ask users to rate or review your app while they're using it, without sending them to the App Store. [1]: https://twitter.com/iCalvin/status/823977790382993409/photo/1 https://twitter.com/iCalvin/status/823977790382993409/photo/...