PM at a small software company. No technical background. Dropped into the role without any official role or responsibilities five years ago. I contribute to pre

PM at a small software company. No technical background. Dropped into the role without any official role or responsibilities five years ago. I contribute to pretty much every part of the business - strategy, hiring, sales, project management, support, testing, design and even some development. I could describe my day-to-day as "keeping everyone happy".