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There's an unfortunate cause of excessive app rating prompts — what's shown in search results/top charts/other areas is the average of the latest version, not t
by austinl 10y ago
There's an unfortunate cause of excessive app rating prompts — what's shown in search results/top charts/other areas is the average of the latest version, not the overall aggregate.
If you're at a company that does scheduled releases (e.g. once every three weeks), you'll need to continually ask people to review the app to keep that rating high.
Otherwise you only get ratings from new users and users that are discontent with the particular version. It's rare that people who have already rated the app 5-stars will continually go out of their way to rate the app 5-stars again without prompting.
- Ensorceled 10y agoIt also doesn't make sense to suspect that you would need to. I don't need to redo Yelp reviews for my favourite neighbourhood restaurant whenever they update their menu, for instance.
- jader201 10y agoWhat's almost worse, is that it disincentivizes developers from updating their apps. If they want to keep their apps bug free, they have to weigh the severity of the bugs against wiping the slate clean on their reviews.
- raverbashing 10y agoBut to be honest you don't do that by updating every couple of days
- jlarocco 10y agoFYI, some people rate apps down when the apps beg for for reviews like that.
- username223 10y agoaustinl's comment: > If you're at a company that does scheduled releases (e.g. once every three weeks), you'll need to continually ask people to review the app to keep that rating high. implies that the best response to such antisocial behavior is to give any pestering app one star. They're mining this dark pattern for publicity.
- sametmax 10y agoPretty much. I downvote any app spamming me.
- LeoNatan25 10y agoI do that if an app does not have a "never show again" button on the prompt, or the prompt shows despite having tapped that button. An automatic 1 star review.
- thirdsun 10y agoIt's a problem. I think the solution is to show two ratings: Overall and recently. The recent rating shouldn't depend on the last update but a fixed time frame like 2-3 months. Steam does it that way and it makes sense. Quality of software changes, some of the apps have seen several major updates and redesigns - an overall rating is slow to account for those. A per-version-rating jeopardizes established good ratings for minor updates.
- macjohnmcc 10y agoI will rate an app once if I rate it at all and after that I consider the prompting for a review to be a negative. What makes me review an app isn't the prompt it is the app itself in being exceptional good or being underwhelming.
- flukus 10y agoThe google play store doesn't do this reset and android is still plagued by apps asking for updates.
- kagamine 10y agoI'm tied to the Norwegian app store by bank card. Norway has a small population resulting in the majority of apps having the "we don't have enough reviews for this app" and no review data at all. Instead of showing reviews from another country, or overall from all countries, Apple choose no data at all. Really useful.
- ProbabilityMoon 10y agoI am in the same situation, it's frustrating that Apple segregates the store by country this way.
- tehno 10y agoSame for Estonia, I don't think I've ever seen a review on Estonian iTunes app store. Not a single one.
- homakov 10y agoWow, never thought of that. Someone must create an alternative web app store that we can browse with aggregated ratings