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Yes, my phone is not covered by that program, and it's also out of warranty now. I insisted that they replace the battery and I'm willing to pay however much it
by csnewb 10y ago
Yes, my phone is not covered by that program, and it's also out of warranty now. I insisted that they replace the battery and I'm willing to pay however much it costs, but the person helping me absolutely refused and said it'd be a waste of money, especially since the diagnostics tests showed the battery is still healthy. They did a "deep reset" of the phone, which seems to have slightly improved the battery performance, or maybe I'm not using the phone that much today. Not sure.
- jklp 10y agoWas this at an official Apple Store? Sounds very uncharacteristic based on my previous experience with Apple retail staff.
- zakk 10y agoI see... Well, if you're sure that the battery is the problem, and you're willing to pay, you can have it replaced by a third-party, or you can replace it yourself buying a kit. It'll be cheaper and void your warranty, which has already expired.