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Dynamics is beating Salesforce in SMB. Salesforce has nailed up enterprise. It's a classic Innovators Dilemma for Salesforce. Could "good enough" Dynamics CRM
by matchagaucho 10y ago
Dynamics is beating Salesforce in SMB. Salesforce has nailed up enterprise.
It's a classic Innovators Dilemma for Salesforce. Could "good enough" Dynamics CRM move upmarket by integrating LinkedIn identities?
- r00fus 10y agoGot any figures for Dynamics beating Salesforce in SMB? Seems like the multitude of CRM offerings (SugarCRM, Act, Goldmine, even Netsuite) in the SMB space would pose an issue for Microsoft if they were to go upmarket.
- zelias 10y agoWhat they need to do is make a deal with Facebook. Solve the social component without necessarily ruining the widespread enterprise product.
- ppcc 10y agoOMG I just puked. The two worst products of all time, "integrated". Note I'm not speaking for the engineering - but the user experience is just terrible on both LinkedIn and Dynamics.